Executive Leadership, Interim & Fractional

CIO · CTO · COO

The Role

The seat is empty, or the person in it is up against something they haven't faced before. We take that seat on a contract basis, for as long as you need it filled. You get someone who has made the call before, without carrying the cost of a permanent executive when you don't need one.

How far the role goes is yours to set. Some engagements are advisory — setting direction, building the plan, governing work your own team executes. Some are holding the chair while you search, keeping the function steady and deliberately starting nothing your permanent hire would have to undo. Others are full ownership: the team, the operating model, the vendors, the board reporting, and the delivery, people and budget accountability a permanent executive would carry.

When it ends in a permanent hire, we build the function, help you hire the person who will run it, and hand it over.

Nobody in the seat. No appetite for a permanent hire.

  • 9 mo
    in the CIO and CTO seats
  • 2
    vendors taken back in-house

A $200M PE-backed manufacturer. Two outsourced providers were billing over contract against an SLA nobody could enforce, and a power failure had just cost the business a week. We took the vendors back, built the department, hired and trained the staff, and handed it over. They never did hire an executive.

Advising, without taking the seat

Who we're advising.

It might be you. It might be your CIO or your CFO, or the whole executive team coming at one thing from four directions. It might be your board, or the sponsor behind it. Different rooms, different conversations. In each one the decision gets checked by someone who has made it before, and the alternative you leave with has already been built somewhere else.

We'll tell you what we'd do.

You get a recommendation, not a menu — what we'd do, why, and what we'd watch for. If we're wrong, we're wrong in writing, and we're still there six months later when it shows. That's the difference between an opinion and a position you can act on.

When the problem isn't advice, it's hands.

Your CIO knows exactly what to do and has three other things on the desk this quarter. We take one and run it, reporting to them, not around them. They keep the function and the credit. You get the work finished instead of queued behind everything else.

When the seat is empty

The calendar doesn't know the seat is empty.

The vendor renewal lands on its date. The audit asks its questions. The board still meets. Someone senior answers all three from week one, and the decisions made while the seat is open are decisions your permanent hire won't have to undo.

Running it isn't the same as freezing it.

What can't wait gets fixed — the contract that's bleeding, the system that keeps going down. The rest gets built for whoever comes next and handed over to them directly: the plan, the vendors, the team, and the reasoning behind every call. They arrive set up to win.

What the role requires.

Some functions run fine without an executive over them. Some need one. Some land in between — someone less senior in the seat, with us filling the gaps as needed. You'll know which one it is before you post the role.

Owning it, team and budget included

Who we answer to.

In a sponsor-backed company the CEO, the board and the sponsor want different things on the same Tuesday. We settle who we report to before day one, in writing, and we don't work around it later. When those three disagree, you already know whose call we take.

What we can sign.

Budget authority, vendor contracts, hiring and firing — each one has a number and a line, set before we start. Above the line, it comes back to you. Below it, the decision gets made the day it comes up instead of waiting for a meeting three weeks out.

Your people.

We don't arrive with a view on your team, and the org chart won't give us one. Titles say who reports to whom; the work shows who can do what. Some turn out to be carrying far more than their role says. Some need something nobody has given them yet. So when you decide whether to hire, restructure or outsource, you already know what your team can carry — and what needs to be handled outside it. Where that work gets done: Enterprise Systems · Infrastructure & Security · AI · M&A · Transformation

The vendors, and what they're costing you.

An SLA with penalties in it is worth nothing if nobody is measuring. We start by getting the numbers your contract already entitles you to, then claim the credits that come with them. Sometimes that's a renegotiation. More often it's a vendor who starts performing, because someone is reading.

What you're carrying for your customers.

Somewhere in your contracts you've promised a standard — SOC 2, a security addendum, an uptime number. Holding the certificate and meeting it are two different things, and the gap usually shows up in an audit or a renewal. We find it on our schedule instead of theirs, and close it before it gets expensive. When the audit comes, it's a formality.

What the board sees.

Status decks describe activity. Boards ask about money, risk and dates. You get a pack built the way they read it — what changed, what it cost, what's still open and who owns it. It's built from the record as the work happens, so asking for it costs your team nothing.

Everything above, written down as it happens.

  • 37
    documents, one engagement
  • 125
    pages

The board pack, the decision record, the procedures your team works from — produced from the work rather than written up at the end. One access-and-identity engagement produced a fully documented pack, reviewed for accuracy, in two days. See how →

Handing it to the permanent hire

The role you're hiring for.

The job description you'd have posted at the start describes work nobody had done yet. The one you post now describes the job as it actually ran — what the week looks like, which calls land on that desk, what the person needs to have survived before. You're hiring against something real.

Finding them.

We bring in recruiters we've worked with before on technical executive searches, and they contract with you directly. We'll sit in the interviews and say what we think. The person who ran the job is in the room when you pick the person who takes it over.

The overlap.

Handing over a function is a job in itself. The team, the processes, the vendors, and the people across the business who depend on all three — your new leader takes each of them live, while we're still holding them. They run a budget cycle with us beside them and sit through a board meeting before doing it alone. The business never feels the handover.

What you keep.

The record, the procedures, the standards, the contracts — all of it in your name and readable by someone who wasn't here. Nothing is licensed back to you, and nothing needs us to explain it. If you call us again, it's because you want to, not because only we know how it works. You own a function that works, and the people in it know why.

Independence.

We take no fee from a vendor we recommend, and none from the recruiter who places your permanent hire. You'll see at least three options that can do the job. A recommendation we were paid for wouldn't be worth having.

Availability.

How quickly we can start depends on what we're already committed to, and that changes. Anyone we bring in works under us, and we stay accountable for the work. If we can't take it on at all, we'll put you in touch with people we know and trust — yours to vet, working with you directly.

Leadership for as long as the seat needs it — a second opinion, someone sitting in it, or the whole function carried until your permanent hire arrives. Take any part of it, or all of it. Wherever you start, you finish with a function that runs, and it's yours. Start there →

A note for finance-minded sponsors:

on qualifying projects, a portion of the engagement effort may be capitalizable rather than expensed. Worth confirming with your finance team.

Three other ways in

Design · build · both

Not sure we're a fit? Not sure where to start?

Both are good reasons to call.

Start a conversation →

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